Whether you plan to renovate an existing building or construct a new one, be selective when hiring a general contractor. How do you find a qualified, trustworthy company at a fair price? Start by following our essential tips and you’ll be able to nail down a great company.
Get recommendations. Ask friends and colleagues for the names of general contractors they were happy with. Call three to five from this list.
Think beyond price. It’s tempting to choose a contractor based on a low bid, but you’ll be disappointed if you do. Lowball contractors may cut corners, resulting in a poorly constructed building that isn’t safe.
Find the right fit. Ask the companies if they have performed the work that you need and get specific examples from within the last year or two.
Stay safe. Ask contractors for their experience modification rates (EMRs), which reflect their safety records for insurance premiums. Hire a contractor whose EMR is .99 or lower. In addition, find out how much safety training they have. Most contractors undergo basic 10-hour federal Occupational Safety and Health Administration (OSHA) training, but if they have OSHA 30-hour certification, that’s even better. For extra reassurance, make sure the companies require their workers to comply with anti-drug and alcohol policies.
Verify licensing and insurance coverage. Qualified contractors are licensed, bonded and insured. Get copies of their current insurance certificates — don’t just take their word for it. Avoid doing business with any contractor that doesn’t carry adequate insurance, or you could be liable for any injuries or damages that occur on the job site.
Eliminate warranty worries. When interviewing prospective companies, ask if they guarantee workmanship and materials, and if so, for how long. Most general contractors guarantee their work for at least one year.
Call references. Request a list of names and phone numbers of at least three recent customers with projects like yours and call them. You may want to ask: Were you happy with the project? How would you describe the quality of the work? Did the contractor keep you informed about the status of the project? Did workers show up on time? Did they maintain a clean job site? What was the original project budget? What was the final project budget? Did the contractor complete the project on time? Would you use the company again?
Get quotes. Always get detailed estimates in writing. When comparing quotes, compare apples to apples by entering scope of work line items or trade breakdowns and costs into a spreadsheet. Never rely on verbal estimates. Again, don’t assume the lowest bidder is the best contractor for the job.
Put the details in writing. Once you’ve made a hiring decision, get the contractor to commit to all aspects of the project in a written contract, which you and the contractor should sign. The contract should include the contractor’s name, address, phone, license number and insurance information; the start date and estimated completion date; the hours work will be performed; the scope of work; the specific safety precautions the contractor must follow; the payment schedule for the contractor, any subcontractors and suppliers; the contractor’s obligation to obtain all necessary permits; a list of materials to be used; the contractor’s change order process; warranties that cover materials and workmanship; and the contact information for the companies that will honor the warranties.
A little research in the beginning will pay off in the end when your project goes smoothly and your building looks fantastic.
Krusinski is a well-established, solid general contractor with an outstanding track record of delivering safe, high-quality buildings that stand the test of time. For more information about how Krusinski can help with your projects, contact Jeff Krusinski at jeffk@krusinski.com.
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